Terms and Conditions of Service

Service Agreement Introduction

These terms and conditions govern your use of genavirius Financial Planning Services and establish the legal framework for our consultation services.

By accessing our website or using our services, you agree to be bound by these terms and all applicable laws and regulations.

We may modify these terms at any time, with changes taking effect upon posting to our website.

Key Terms and Definitions

The following definitions apply throughout these terms and conditions.

• "Services" refers to financial planning consultations, analytical reviews, and related support provided through our subscription model.
• "User" or "Client" refers to any individual who accesses our website or uses our consultation services.
• "Content" includes all information, materials, documents, and communications provided through our services or website.
• "Company," "we," "us," or "our" refers to genavirius Financial Planning Services and its authorised representatives.

Service Eligibility Requirements

Use of our services is subject to meeting certain eligibility criteria designed to ensure appropriate service delivery.

You must be at least 18 years old and legally capable of entering into binding agreements under Australian law.

You must have the legal capacity to make financial decisions and engage professional services in your jurisdiction.

Acceptable Service Usage

Your use of our services must comply with these usage guidelines and applicable laws.

Permitted Uses

• Accessing consultation services for legitimate financial planning purposes.
• Using our website to learn about services, schedule consultations, and access client resources.
• Communicating with our team for service-related matters and support requests.

Prohibited Activities

• Using services for unlawful purposes or in violation of any applicable regulations.
• Attempting to gain unauthorised access to our systems, other client accounts, or confidential information.
• Sharing your account credentials or allowing unauthorised persons to access your consultation services.
• Reproducing, distributing, or commercially exploiting our proprietary content without written permission.
• Interfering with or disrupting our website, services, or other clients' use of our platform.

Client Responsibilities and Obligations

As a client, you have specific responsibilities to ensure effective service delivery and maintain the integrity of our professional relationship.

• Provide accurate, complete, and current information necessary for consultation services.
• Maintain confidentiality of your account credentials and notify us immediately of any unauthorised access.
• Comply with all applicable laws and regulations in your jurisdiction regarding financial services.
• Treat our staff and other clients with respect and professionalism in all interactions.

Intellectual Property Rights

All content, trademarks, service marks, and intellectual property on our website and in our services remain our exclusive property.

You may not reproduce, distribute, modify, or create derivative works from our proprietary content without express written permission.

We grant you a limited, non-exclusive, non-transferable license to use our services for their intended purpose during your subscription period.

Privacy and Personal Information

Your privacy is important to us. Our Privacy Policy, incorporated by reference, governs how we collect, use, and protect your personal information.

By using our services, you consent to our collection and use of personal information as described in our Privacy Policy.

By submitting this form, you consent to us processing your information for consultation purposes

Payment Terms and Billing

Our subscription services are billed monthly in advance, with payment due on the date specified in your subscription agreement.

Current subscription pricing is $250 per month, inclusive of GST, with no setup fees or additional charges for standard consultation services.

We accept major credit cards, debit cards, and direct debit arrangements for subscription payments.

Refunds are provided at our discretion for unused consultation credits within the current billing period, subject to a fair usage assessment.

Service Disclaimers and Limitations

Our consultation services are provided "as is" without warranties of any kind, either express or implied.

We make no guarantees about specific outcomes, results, or the suitability of our guidance for your particular circumstances.

To the fullest extent permitted by law, our liability is limited to the amount you paid for services in the 12 months preceding any claim.

User Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of our services or violation of these terms.

Indemnification includes reasonable legal fees and costs incurred in defending against covered claims.

Dispute Resolution Options

We are committed to resolving disputes fairly and efficiently through various methods.

We encourage direct communication to resolve concerns before pursuing formal dispute resolution procedures.

Service Termination

Either party may terminate the subscription agreement with 30 days written notice, without penalty or additional charges.

Upon termination, your access to consultation services will cease at the end of the current billing period.

Confidentiality, intellectual property, indemnification, and dispute resolution provisions survive termination of our agreement.

Governing Law and Jurisdiction

These terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

Any legal proceedings will be subject to the exclusive jurisdiction of Victorian state and federal courts.

If you access our services from outside Australia, you are responsible for compliance with your local laws.

Changes to Terms

We reserve the right to modify these terms at any time to reflect changes in our services, legal requirements, or business practices.

Material changes will be communicated through email notification and prominent website notices at least 30 days before taking effect.

Continued use of our services after term modifications constitutes acceptance of the updated agreement.

Severability of Provisions

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

Invalid provisions will be interpreted in a manner that most closely achieves their intended purpose while remaining legally compliant.

Complete Agreement

These terms, together with our Privacy Policy and any supplemental agreements, constitute the complete agreement between you and genavirius Financial Planning Services.

This agreement supersedes all prior negotiations, representations, or agreements relating to the subject matter.

Cookie Policy Questions

For questions about these terms or to discuss specific service-related concerns, please contact our client services team.